Frequently Asked Questions

Why canít I order The Transporters at the moment?

We are in the process of changing distributors, which means all The Transporters products will be unavailable for a while. We hope to be up and running again soon. If you want to get in touch about this, please contact transporters2@culture.gsi.gov.uk.

How long will it take for my order to arrive?

You should normally receive your DVD Pack around 7 working days from the date your order is confirmed, however, please allow up to 28 days for delivery.

Can I track my order?

We don't have a system through which you can track your order but we find delivery is very reliable and usually takes around 7 days from the date your order is confirmed. However, we ask customer to allow up to 28 days.

Can I buy The Transporters at a store?

All versions of The Transporters are available from this website with payment by credit card.

In addition, the North American version of The Transporters Pro Pack can be bought by school, clinics and libraries via purchase order from our distribution partners.

Can I buy The Transporters using a cheque?

Unfortunately, we can't accept cheques.

Can I get a copy on approval?

We don't send out DVDs on approval. If you need to see what the DVD contains, you can watch the sample episode and try the quiz.

Does the DVD work on a Mac?

The Transporters is designed to be used with a regular television and DVD player, although it will also work on Macs and PCs with regular settings.

Do you have versions in languages other than English?

At the moment The Transporters is only available in English, however, we are considering other language versions. Sign up to our newsletter to be alerted when this happens.

What age range is The Transporters suitable for?

The Transporters is designed to be used with children aged 2 to 8. The research into the effectiveness of the series was conducted on children aged between 4 and 8 years old, although we do know of many people beyond that age range who are benefiting from the DVD. The abilities and needs of individuals vary and if you are in any doubt as to whether a particular child might benefit from The Transporters, you can show them a sample episode and gauge their response.

Buy The Transporters DVD
Watch Episode One Online